[ BruteBank :: Support ]
Get unstuck.
Stay protected.
Setup instructions, configuration notes, and answers for keeping your WordPress site connected to BruteBank.
documentation online
01 connect your site
02 install the plugin
03 block the threat
// start here
Create your connection
Your public key identifies the site. Your secret key keeps the connection private.
Open Servers
Log in to your account and select “Servers” from the navigation menu.
Add a site
Enter a name for the WordPress site being protected, then select Add New Server.
Save both keys
Store the generated public and secret keys safely. The secret key will not be shown again.
// install + configure
Put BruteBank to work
Install in WordPress
- Sign in to your BruteBank account and download the WordPress plugin ZIP.
- In WP-Admin, go to Plugins → Add New Plugin, then select Upload Plugin.
- Choose the downloaded ZIP file, select Install Now, and wait for installation to finish.
- Select Activate Plugin.
Connect your keys
- Open the BruteBank item in the WordPress admin menu.
- Paste your Public Key and Secret Key into the plugin fields.
- Select Save/Update. Your site is now reporting attacks.
// faq
Frequently asked questions
How much does BruteBank cost?+
Plans start at $32.95 per month for one site, or $395.40 per year with annual billing. Larger plans cover up to 20 sites. See the pricing options on the WordPress plugin page.
How does the trial work?+
New accounts include a 30-day free trial. Choose a paid plan from your account to continue BruteBank service after the trial.
Which WordPress forms work with invisible CAPTCHA?+
The BruteBank plugin supports WPForms, Contact Form 7, Elementor Pro Forms, and Gravity Forms. Elementor integration requires Elementor Pro. Visitors do not have to solve a puzzle.
Can I review form submissions blocked by CAPTCHA?+
Yes. The plugin keeps a local audit of supported form submissions, including CAPTCHA results, submitted fields, IP addresses, and copied attachments. Search and filter the audit, set a retention period, and review possible false positives in the BruteBank settings page.
Can I block an IP from the form audit?+
Yes. Use Block IP on an audit entry to send the block to BruteBank and enforce it immediately on that WordPress site. Other connected plugin sites pick up the shared block during their next five-minute sync.
Do I need the iOS app to protect my WordPress site?+
No. The WordPress plugin connects directly to your BruteBank account. The iOS app is optional for alerts and managing blocks.
Where do I download the WordPress plugin?+
Sign in to your BruteBank account and use the WordPress plugin download in the account sidebar. Then upload the ZIP from WP-Admin → Plugins → Add New Plugin.
I lost my secret key. How do I replace it?+
Open the server details page in your BruteBank account and reset the secret key. The old key is invalidated; update the new key in your WordPress plugin settings.
Can I invite other users?+
Yes. You can invite an unlimited number of users to your team.
Where can I contact support?+
Contact our support team through the Contact Us page.